Thankfully after opening it up it was simply a loose connecting
So my question.
Can this be used without a ham licence?
I'm under the impression you don't need a licence but I may be wrong.

From:Frequency
Instead of operating in one of the standard military frequency bands this radio operates (2.4 - 2.483) in the 2.4 Ghz Industrial Scientific & Medical (ISM) bands where no license is needed for secondary users. This particular band has a Wi-Fi specification, IEEE 802.11, that's commonly used for linking laptops and PDAs to a network. The 802.11 protocol is used by this radio. I think that means that no license is required to use this radio in the U.S. If you know one way or the other please let me know.

The most successful of the current radios is the Selenia Communications (Chelmsford, UK) H4855 Personal Role Radio. Over 100,000 sets have been sold to customers including the UK, USMC and USAF. There are 24 countries in total using the sets, with national differences limited to differences in connectors for headsets or the color of the radios.
The PRR has no encryption. Despite this, effective security has been achieved via several other approaches giving a layered solution that also points to methods that may be adopted by others in the near future. Firstly, the information sent in voice only is transient, according to Alan Heritage, Business Manager at Selenia Communications, offering little or no tactical benefit to an eavesdropping enemy. Secondly, the range is limited — 500 m in clear space but only 150 m in urban terrain or multi-story buildings — making it difficult to detect from a distance. This low range is coupled with low output, resulting in each PRR needing just two primary cell AA batteries for 24 hours of operation. Thirdly, the solution uses spread spectrum technology, which enables the transmission of wideband, noise-like signals which are widely used in the civil sector. These signals are hard to detect, intercept or demodulate and are harder to jam than their narrowband counterparts. These factors result in an effectively secure radio at reduced cost, so much so that the British Army acquired 45,000 items in 2001 in a contract worth approximately $36.5 M.
